Whisker Village – Hand-Carved Wooden Cat Figurines

Paw Paw Tree accepts returns and exchanges on eligible items. To ensure a smooth experience, please review the following return guidelines.

✅Return Request Window:

• Contact must be made within 7 days of delivery

• Items must be shipped back within 14 days of delivery

❌ Non-Returnable Items:

• Custom or personalized products (including engraved tags and bespoke artworks)

• Blind box or surprise items (due to the nature of randomized selection)

• Sale items or items marked final sale

• Used or damaged items not caused by manufacturing issues

📦 Return Conditions:

• Items must be returned in original condition and packaging

• Return shipping costs are the responsibility of the customer

• If items are not returned in their original state, a partial refund may be issued based on the loss in value

💬 Damaged or Defective Orders:

• If an item arrives damaged or defective, please contact Paw Paw Tree within 3 days of delivery with clear photos. A replacement or refund will be arranged as appropriate.

Orders are processed within 1–3 business days after purchase.Items are shipped from Ireland via An Post，with tracking provided where applicable.Shipping Times (Estimated):Ireland: 2–4 business daysEurope: 5–10 business daysNorth America: 10–20 business daysAsia & Oceania: 10–25 business daysDelivery times may vary depending on customs and local postal services.